Dispute

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 * 12/04/2012 20:44 AEST - Buyer :(Write to Paypal Dispute)
 * In regard to the unresolved issue for the unreceived item I am claiming refund. I have contacted the seller for three to five times after one month of the payment. However I have got neither confirmation of resending item nor refund. I have paid a full amount of postage when I ordered the item. It is seller's responsibility to assure a secure delivery. Therefore I open a case for despute.
 * In regard to the unresolved issue for the unreceived item I am claiming refund. I have contacted the seller for three to five times after one month of the payment. However I have got neither confirmation of resending item nor refund. I have paid a full amount of postage when I ordered the item. It is seller's responsibility to assure a secure delivery. Therefore I open a case for despute.
 * 13/04/2012 18:32 AEST - Seller :(Seller Response on Via Paypal Dispute)
 * Hi Ka, I've checked and we've sent off your order in early March and we'll follow up with the post office to see if they can track down the parcel. Would like to ask if you prefer a refund/a replacment card at this stage.Please advice and let us know in case the parcel shows up. Thanks!
 * Hi Ka, I've checked and we've sent off your order in early March and we'll follow up with the post office to see if they can track down the parcel. Would like to ask if you prefer a refund/a replacment card at this stage.Please advice and let us know in case the parcel shows up. Thanks!

> > I prefer to get refund as I mentioned in my early messages. From I understanding, in australian if the recipient and the postoffice mis-contact to each other, the post office will return the parcel after keeping the parcle for ten days if it is a register mail. I have not receive any items which means I did not sign on any receiving registered post at post office. Therefore it is your responsibility to confirm with post office with your register checking number if you have one. I have been told by your early message that you did not have any tracking numer. So anyway I lookforward receiving refund as soon as possible rather than writing thousand of word of message again and again. Otherwise I will go through a further escalating process with Paypal. > > Regards, >
 * 14/04/2012 10:43 AEST - Buyer :(Write response to seller via Paypal Dispute)
 * Hi Leung,
 * 14/04/2012 11:35 AEST - Buyer : (Write to Paypal Dispute)
 * I do not believe that the seller has the intention to resolve the issue because I have sent at least three messages on ebay and paypal to ask for refund. Every time the seller did not reply my request in time which appearently the seller tried to delay the time because I only have half month to go with this dispute. In addition I was told by seller's early message at ebay that the seller did not have parcel checking number with post office. But in his/her last message at Paypal he/she just said he/she would check the tracking number with post office. The following is the message I received on 21/03/2012 at Ebay.
 * I do not believe that the seller has the intention to resolve the issue because I have sent at least three messages on ebay and paypal to ask for refund. Every time the seller did not reply my request in time which appearently the seller tried to delay the time because I only have half month to go with this dispute. In addition I was told by seller's early message at ebay that the seller did not have parcel checking number with post office. But in his/her last message at Paypal he/she just said he/she would check the tracking number with post office. The following is the message I received on 21/03/2012 at Ebay.
 * I do not believe that the seller has the intention to resolve the issue because I have sent at least three messages on ebay and paypal to ask for refund. Every time the seller did not reply my request in time which appearently the seller tried to delay the time because I only have half month to go with this dispute. In addition I was told by seller's early message at ebay that the seller did not have parcel checking number with post office. But in his/her last message at Paypal he/she just said he/she would check the tracking number with post office. The following is the message I received on 21/03/2012 at Ebay.


 * (From Seller:) "Dear valued customer,First of all, thanks for your order again.We have shipped out your order on 6-March by normal air mail through Hong Kong Post since 3-4/March are public holidays and we packed on 5-MArchSince it is shipped by normal air mail, no tracking no is provided.- greatseller868"
 * Therefore I do not trust that the seller have intention to solve the problem as soon as possible. As I mentioned in my last message at Paypal, it is seller's responsibility to assure a secure shipping method because I have paid full amount of postage.So the above evidence shows that the seller may be fraudlent and have no intention to send refund back to me as soon as possible. It would be great appreciated if paypal can assist resolving the issue

Regards,


 * 14/04/2012 11:35 AEST - PayPal :(Action From Paypal)
 * Buyer escalated this dispute to a Claim.
 * Buyer escalated this dispute to a Claim.